E-commerce Support Specialist - Remote

Overview

Are you an E-commerce expert with a knack for product merchandising, inventory management, and data analysis? Do you love improving user experiences, working with cross-functional teams, and making data-driven decisions to drive revenue? If so, we want you on our team!

In Short

• Lead the product merchandising process for B2B and B2C E-commerce platforms.
• Ensure product descriptions, images, and pricing are engaging and aligned with brand messaging.
• Manage and configure B2C web stores for seamless customer experiences.
• Work with web developers and designers to enhance site functionality and user experience.
• Monitor inventory levels and collaborate with senior management to optimize stock and reordering strategies.
• Provide detailed sales and inventory analysis, offering insights on product performance and forecasting trends.
• Track key E-commerce sales and web metrics, identifying opportunities for improvement.
• Partner with the digital marketing team to execute campaigns.
• Coordinate with multiple departments to manage orders and introduce new products.
• Contribute to the development of softgoods line plans and promotional schedules.

Requirements

• 3+ years of experience in E-commerce merchandising, digital marketing, or a related field.
• Proven track record of driving E-commerce sales growth.
• Experience with Shopify, Adobe Commerce, or similar E-commerce platforms.
• Strong data analysis skills, with experience in tools like Shopify Analytics, GA4, and Supermetrics.
• Ability to work effectively with cross-functional teams.
• Self-motivated and proactive, with excellent problem-solving skills.
• Proficiency with digital tools like Jira for task management.
• Experience working with SAP or similar ERP systems (preferred).
• Strong English communication skills (written and verbal).

Benefits

• Work with leading U.S. companies as a valued E-commerce expert.
• Be part of a collaborative and innovative team that values your insights.
• Grow your career with exciting projects that challenge and inspire you.
• Experience job stability and career development in an international work environment.
• You'll get to work remotely from wherever you want!