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E-commerce Support Specialist - Remote

Posted 2 weeks ago

Overview

As an E-commerce Support Specialist, you’ll play a key role in managing product presentation, optimizing inventory strategies, and enhancing online experiences to increase brand loyalty.

In Short

  • Lead the product merchandising process for B2B and B2C E-commerce platforms.
  • Ensure product descriptions, images, and pricing are engaging and aligned with brand messaging.
  • Manage and configure B2C web stores for seamless customer experiences.
  • Monitor inventory levels and collaborate with senior management to optimize stock and reordering strategies.
  • Provide detailed sales and inventory analysis, offering insights on product performance and forecasting trends.
  • Partner with the digital marketing team to execute campaigns, including email marketing and promotions.
  • 3+ years of experience in E-commerce merchandising, digital marketing, or a related field.
  • Proven track record of driving E-commerce sales growth and improving the online shopping experience.
  • Strong data analysis skills, with experience in tools like Shopify Analytics, GA4, and Supermetrics.
  • Self-motivated and proactive, with excellent problem-solving and project management skills.

Requirements

  • Experience with Shopify, Adobe Commerce, or similar E-commerce platforms.
  • Proficiency with digital tools like Jira for task management.
  • Experience working with SAP or similar ERP systems (preferred).
  • Strong English communication skills (written and verbal).

Benefits

  • Work with leading U.S. companies as a valued E-commerce expert.
  • Be part of a collaborative and innovative team that values your insights.
  • Grow your career with exciting projects that challenge and inspire you.
  • Experience job stability and career development in an international work environment.
  • You'll get to work remotely from wherever you want!

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