Customer Solution Partner - Remote

Overview

The Customer Solution Partner (CSP) is a pivotal role where you will collaborate with Sales to articulate Coupa’s approach, methodology, and scope for delivery projects, emphasizing early value delivery. You will identify and qualify new service opportunities, develop scalable solutions, and engage actively in sales cycles.

In Short

• Identify & qualify new service opportunities in collaboration with Account Managers and Sales.
• Develop scalable, value-driven solutions addressing key client pain points.
• Engage actively in sales cycles from pipeline building to closing Coupa service deals.
• Design, estimate, and scope engagements aligned to client needs.
• Provide continuous feedback to refine and customize service offerings.

Requirements

• Collaborated effectively across US and European teams.
• Proven sales experience in consulting projects or managed services within a Software/SaaS environment.
• Experienced in managing global service engagements with a track record of success.
• Relationship-builder with credibility working closely with customers and partners.
• Structured and solution-driven with strong sales outcomes.

Benefits

• Pioneering technology at the forefront of innovation.
• Collaborative culture driven by transparency and teamwork.
• Global impact with measurable contributions to clients and business.