Customer Partner - Remote

Overview

The Customer Partner at Kyndryl is responsible for driving account growth, managing customer relationships, and ensuring client satisfaction while maintaining a strategic focus on profitability and innovative solutions.

In Short

• Lead account management and growth strategies.
• Build and maintain strong customer relationships.
• Drive proactive account growth and minimize renewals erosion.
• Collaborate with sales team members for seamless account management.
• Identify and qualify new opportunities with key decision-makers.
• Own account P&L and ensure customer satisfaction.
• Provide innovative solutions based on industry best practices.
• Support diversity and inclusion within the workplace.
• Access to learning and certification opportunities.
• Join a company dedicated to sustainable progress and community support.

Requirements

• 5+ years of experience managing account P&L.
• Deep knowledge of business and technology trends.
• Experience managing sales processes end-to-end.
• Proven track record of revenue growth and profitability.
• Open-minded and empathetic customer relationship skills.

Benefits

• Opportunities for personal and professional development.
• Access to state-of-the-art resources and Fortune 100 clients.
• Employee learning programs and certifications.
• Company-wide volunteering and giving platform.
• Support for employee well-being and family moments.