Network Customer Technical Solutioner - Remote

Overview

Join the innovative team at Kyndryl as a Client Technical Solutioner and unlock your potential to shape the future of technology solutions. You will work closely with customers to understand their unique challenges and provide them with cutting-edge technical solutions and services.

In Short

• Collaborate with customers to identify their business needs and technical requirements.
• Develop domain-specific solutions for Kyndryl's services and offerings.
• Support Technical Solutioning and Solutioning Managers during customer discussions.
• Define winning cost models and lead deals to profitability.
• Facilitate contract negotiations and engagement hand-over processes.
• Compile and present final solution documents to stakeholders.
• Create innovative solutions that align with industry trends.
• Standardize go-to-market pitches across various industries.
• Contribute to the growth and success of Kyndryl.
• Embrace a culture of collaboration and personal development.

Requirements

• 5 years of experience in IT service management or IT strategy.
• Expertise in IT governance and financing models.
• Ability to design technical solutions based on customer requirements.
• In-depth understanding of IT domains such as infrastructure management and cloud computing.
• Excellent customer and presentation skills.
• Deep expertise in Networking Technologies in LAN and WAN.
• Fluent in English and German.
• Reliable in delivering high-quality proposals.
• Experience in a consulting or advisory role is preferred.
• Knowledge of cloud architecture design is beneficial.

Benefits

• Access to hands-on experience and learning opportunities.
• Chance to certify in major platforms like Microsoft and Google.
• Focus on employee well-being and diversity.
• Opportunities for volunteering and community support.
• Investment in personal and professional development.