Solutions Engineer - Remote

Overview

The Solutions Engineer at Cloudflare is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value and efficient adoption roadmaps for customers.

In Short

• Act as a technical customer advocate within Cloudflare.
• Work closely with Sales, Product, Engineering, and Customer Support teams.
• Provide scalable solutions for customer needs.
• Maintain a broad knowledge of Internet performance and security technology.
• Receive training and resources to be effective in the role.
• Demonstrate empathy with customers and identify their challenges.
• Explain complex technical concepts in easy-to-understand terms.
• Manage projects and prioritize competing demands.
• Travel to customer offices and conferences as needed.
• Contribute to a diverse and collaborative team environment.

Requirements

• 3-10 years of experience in the IT industry.
• Excellent communication and presentation skills.
• Understanding of how the internet works.
• Ability to explain ROI and customer buying decisions.
• Knowledge of competitive landscape in DDoS, CDN, and security.
• Willingness to travel (10-15 days per quarter).
• Experience in a pre-sales SE or consulting role is a bonus.
• Familiarity with scripting languages like Python or JavaScript is a plus.
• Exposure to emerging trends in Security such as Zero Trust.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Access to training and resources for professional development.
• Engagement in meaningful projects that protect the free and open Internet.
• Collaborative team culture.
• Potential for career growth within a large-scale technology company.