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Customer Compliance Specialist - Remote

Posted 2 weeks ago

Overview

As a Customer Compliance Specialist at Cloudflare, you will be part of a team focused on building trust with customers through sharing information about Cloudflare’s security program and policies. You will develop into a subject matter expert and assist various teams in understanding Cloudflare’s security posture.

In Short

  • Contribute to public-facing documentation on security topics.
  • Develop answers to common customer questions about security and compliance.
  • Respond to customer requests and assist with RFPs.
  • Streamline processes for efficient customer responses.
  • Act as the first point of contact for Customer Security Compliance issues.
  • Assist legal with security and privacy terms in contracts.
  • Enhance existing processes using your expertise.

Requirements

  • 5-10 years of experience in security compliance.
  • Ability to work cross-functionally with various teams.
  • Strong English communication and writing skills.
  • Familiarity with Salesforce, Jira, and RFP tools is a plus.
  • Knowledge of privacy principles and regulations is a major plus.

Benefits

  • Opportunity for growth and development.
  • Work in a diverse and inclusive environment.
  • Be part of a mission-driven company.

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