Customer Experience Specialist - Remote

Overview

Clipboard is looking for a Customer Experience Specialist to enhance the support for healthcare professionals on our platform.

In Short

• Fully remote position available in Asia.
• Support healthcare professionals through chat, voice, and email.
• 4+ years of experience in customer support required.
• Experience with CRMs like Zendesk or Salesforce is necessary.
• Proficient in Google Workspace applications.
• Must be available for shifts including weekends.
• Strong problem-solving skills and attention to detail are essential.
• Collaborative team player with a proactive attitude.
• Estimated annual compensation ranges from $10,200 to $18,000.
• Start date is September 8th, 2025.

Requirements

• Fluent, professional-level English (spoken and written).
• 4+ years of experience in customer support via chat or voice.
• 4+ years using CRMs like Zendesk or Salesforce.
• 4+ years using Google Workspace in a work setting.
• Ability to thrive in fast-paced environments.
• Proactive problem-solver who takes initiative.
• Strong attention to detail and sound judgment.
• Collaborative attitude contributing to team success.

Benefits

• Opportunity for internal promotion and career growth.
• Work in a fast-growing, profitable company.
• Join a global team of over 700 professionals.
• Be part of a mission-driven organization.
• Flexible work environment.