Inbound Sales Development Representative - Remote

Overview

The Inbound Sales Development Representative at Clevertap is responsible for engaging and qualifying inbound leads interested in the company's SaaS platform, guiding potential customers through the initial stages of the sales process.

In Short

• Promptly respond to inbound leads via email, chat, or phone calls.
• Engage in consultative conversations to comprehend leads' pain points and goals.
• Guide leads through the initial stages of the buying process.
• Work closely with account executives or sales managers to transition qualified leads.
• Maintain meticulous records of lead interactions in Clevertap's CRM system.
• Analyze inbound lead trends and propose strategies to boost conversion rates.
• Fluent in English and Spanish.
• Previous experience in customer-facing roles, preferably in sales or customer support.
• Strong verbal and written communication skills.
• Ability to understand leads' needs and guide them through the sales process.

Requirements

• Solid understanding of Clevertap's SaaS platform.
• Empathy and patience in customer interactions.
• Organizational skills to manage multiple leads simultaneously.
• Willingness to collaborate with the sales team.

Benefits

• Be a part of a global growth stage startup.
• Work in a fast-paced, dynamic environment.
• Innovate at scale with learning opportunities.
• Accountability and driving outcomes are key to success.
• Teamwork trumps individual success.