Inbound Sales Development Representative - Remote

Overview

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.

Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.

In Short

• Respond to, engage with, and qualify inbound leads promptly via email and phone
• Manage and overcome objections from potential buyers
• Schedule meetings strategically to achieve and surpass established quotas
• Collaborate effectively across teams, supporting both Sales and Marketing
• Maintain accurate records, activities, and lead assignments in Salesforce
• Utilize available resources and industry insights to engage inbound leads
• Continuously learn and stay up to date on Muck Rack’s platform

Requirements

• Previous experience in a role requiring strong task management and attention to detail
• Sales-oriented mindset and a love for building relationships
• Excellent writing skills and ability to communicate clearly
• Strong phone presence and ability to connect with potential customers
• Excellent time management and prioritization skills
• Highly accountable and self-motivated with a growth mindset
• A proven track record with learning new tools and technologies
• Education or knowledge of the PR and journalism industries is a plus
• Must be willing to work East Coast hours

Benefits

• Remote Work, Forever
• Transparent Compensation
• Comprehensive health, dental, vision, and life insurance
• 4+ weeks of off-the-grid PTO and paid sick days
• Up to 16 weeks of fully paid parental leave
• Personal and Professional Development opportunities
• Culture of Inclusion
• Customer-First approach