Account Manager, Founder Success - Remote

Overview

As an Account Manager on the Founder Success team at Clearco, you’ll be helping lead the charge on retaining and growing our existing client base, as well as re-engaging accounts who have previously funded with Clearco.

In Short

• Become an expert on Clearco’s platform, services, and the eCommerce growth funding landscape.
• Drive funding originations from a territory comprising engaged accounts, accounts requiring renewal, and lapsed accounts.
• Cultivate strong customer relationships with business owners, founders, and executives.
• Advocate internally for customers to support creditworthiness and growth opportunities.

Requirements

• 4+ years of experience in customer success management, inside sales, or account management.
• Developed upsell/cross-sell skills and comfortable securing customer commitments.
• Superior verbal and written communication skills.
• Ability to quickly acquire new knowledge and adapt to new situations.
• Professional and consultative conversation navigation skills.
• Experience in a B2B Financial Services, Fintech, or SaaS environment.
• Experience with CRM (Salesforce), engagement platforms (Outreach), and communication tools (Slack, Notion).

Benefits

• Inclusive work environment.
• Commitment to accessibility and barrier-free recruitment process.