Revenue Operations Manager - Remote

Overview

The Revenue Operations Manager role at Cengage is crucial for optimizing revenue processes and enabling predictable growth through data-driven insights.

In Short

• Optimize revenue processes including lead-to-opportunity workflows and pipeline management.
• Own and manage CRM systems like Salesforce and HubSpot.
• Deliver reporting and insights through dashboards and data audits.
• Enhance cross-functional alignment with Marketing, Finance, and Customer Success.
• Drive operational efficiency through automation and workflow improvements.
• 5-7 years of experience in revenue or sales operations.
• Strong analytical skills for data interpretation.
• Experience in predictive analytics and compensation modeling.
• Advanced proficiency in Excel and BI tools preferred.
• Commitment to diversity and inclusion in the workplace.

Requirements

• 5-7 years of experience in revenue operations, sales operations, or business analytics.
• Experience with CRM systems, preferably Salesforce.
• Strong analytical skills and attention to detail.
• Ability to drive data integrity and operational cadence.
• Familiarity with predictive analytics and territory planning.
• Advanced Excel skills and experience with BI tools.

Benefits

• Comprehensive Total Rewards package.
• Participation in the company’s discretionary incentive bonus program.
• Commitment to diversity and inclusion.
• Flexible work environment.
• Opportunities for professional growth and development.