Account Manager - Central Government - Remote

Overview

The Account Manager role at CDW serves as the key interface between customers and various divisions, focusing on building and managing a customer portfolio while driving business growth through new customer acquisition and existing account expansion.

In Short

• Maintain and grow a portfolio of customers.
• Drive business growth through new customer acquisition.
• Ensure accuracy and timeliness of CRM updates and reporting.
• Build and maintain strong client relationships.
• Collaborate with internal teams to maximize sales opportunities.
• Manage customer onboarding and training.
• Negotiate and manage vendor relationships.
• Monitor performance against KPIs.
• Stay updated on industry trends.
• Support revenue targets through strategic engagement.

Requirements

• Previous experience in IT reseller sales.
• Proven ability to build long-term customer relationships.
• Experience in the Public Sector is desirable.
• Ability to handle high-pressure situations effectively.
• Strong negotiation and influencing skills.
• Proficiency in CRM and data management.
• Excellent time management skills.
• Strong stakeholder management capabilities.
• Teamwork and collaboration skills.
• Strategic thinking and proactive problem-solving abilities.

Benefits

• Opportunity to work with a leading technology solutions provider.
• Collaborative work environment.
• Commitment to employee growth and development.
• Engagement in meaningful work that impacts customers.
• Equal opportunity employer.