Project Operations Manager - Remote

Overview

Caribou is seeking a Project Operations Manager to act as the connective tissue across our programs, business development, and internal leadership. This role blends project coordination, business development support, knowledge management, and process improvement to ensure Caribou delivers high-quality work and scales smoothly as a global, fully remote organisation.

In Short

• Coordinate business development activities and maintain BD toolkit.
• Manage proposal processes and ensure compliance documentation is accurate.
• Track timelines, deliverables, and budgets for multiple projects.
• Support resource planning and maintain programs data.
• Facilitate internal communications and manage knowledge systems.
• Continuously improve operational systems for efficiency.
• Work with digital tools and AI systems for automation.
• Act as a confident communicator across diverse teams.
• Support vendor management and onboarding processes.
• Drive adoption of new digital tools and workflows.

Requirements

• 7+ years of experience in program management or operations.
• Strong writing and synthesis skills.
• Experience managing digital knowledge management systems.
• Ability to manage multiple priorities effectively.
• Confident communicator across diverse cultures.
• Proven ability to support complex, multi-stakeholder projects.
• Proactive and solutions-oriented approach.
• Experience in business development pipelines is desirable.
• Ability to introduce new digital tools to teams.
• Commitment to building inclusive digital economies.

Benefits

• Work in a fully remote environment.
• Be part of a mission-driven organization.
• Opportunity to work with diverse teams globally.
• Engage in continuous learning and improvement.
• Contribute to building sustainable digital economies.