Project Manager - Operations - Remote

Overview

The Project Manager - Operations will play a critical role in streamlining client lifecycle processes and supporting broader operational initiatives within a growing marketing agency.

In Short

• Lead and optimize client onboarding and offboarding processes.
• Create standardized workflows for client lifecycle touchpoints.
• Support operational initiatives across multiple companies.
• Coordinate cross-functional projects and facilitate knowledge sharing.
• Develop project plans, timelines, and resource allocation strategies.
• Track and report on key operational metrics and KPIs.
• Manage multiple projects while meeting deadlines and budgets.
• Build strong relationships across organizational levels.
• Partner with leadership to understand strategic objectives.
• Present project updates to executive stakeholders.

Requirements

• Bachelor's degree in Business Administration or related field.
• 3-5 years of project management experience.
• Proven track record managing complex, multi-stakeholder projects.
• Strong understanding of client lifecycle management.
• Excellent communication and documentation skills.
• Proficiency in project management tools (Asana preferred).
• Strategic thinking with analytical problem-solving abilities.
• Change management experience.
• Ability to thrive in a fast-paced environment.
• Collaborative leadership style.

Benefits

• Work from anywhere in LATAM.
• Be part of a growing, innovative team.
• Opportunities for professional development.
• Flexible work hours.
• Dynamic and collaborative work environment.