Account Manager - East Coast Based - Remote

Overview

The Account Manager plays a crucial role in nurturing client relationships, driving customer satisfaction, and identifying opportunities for growth within existing accounts.

In Short

• Lead the development and execution of success plans.
• Participate in Executive Business Reviews (EBRs).
• Attend onboarding sessions for new clients.
• Identify and pursue upsell and cross-sell opportunities.
• Respond to Customer Sales Qualified Leads (CSQLs).
• Manage and maintain a robust sales pipeline.

Requirements

• Experience in account management or sales.
• Strong communication and interpersonal skills.
• Ability to develop strategic plans.
• Experience with upselling and cross-selling.
• Proven track record in managing sales pipelines.

Benefits

• Opportunity to work with a leading technology company.
• Impact on public safety and emergency response.
• Collaborate with industry leaders like Amazon and Microsoft.