Sales Operations Analyst - Orders - Remote

Overview

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.

In Short

• Review and validate all closed-won opportunities in CRM (e.g., Salesforce) for completeness and accuracy.
• Ensure alignment between sales order forms, pricing, and contractual terms before booking.
• Check for proper approvals, documentation, and compliance with internal booking policies.
• Flag and resolve inconsistencies or errors in deal records in collaboration with Sales and Finance teams.
• Maintain clear audit trails and ensure bookings are ready for downstream revenue recognition processes.
• Provide feedback to sales and operations teams to improve deal hygiene and reduce rework.
• Support month-end and quarter-end close processes by prioritizing reviews of high-value or complex deals.
• Identify and suggest process improvements or automation opportunities in the deal review workflow.

Requirements

• Experience in sales operations or a related field.
• Proficiency in CRM systems, especially Salesforce.
• Strong analytical skills and attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Excellent communication skills.
• Understanding of revenue recognition principles.
• Problem-solving mindset with a focus on process improvement.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Collaborative team culture.
• Professional development opportunities.
• Competitive salary and benefits.