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Ambulatory Service Representative - Ultrasound Antepartum Testing - Remote

Posted 5 days ago
Customer Service
Full Time
USA

Overview

The Ambulatory Service Representative is responsible for performing complex administrative duties for patients in need of routine and urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting.

In Short

  • Greet visitors and patients for scheduled and urgent care appointments.
  • Confirm and verify patient demographic and insurance information.
  • Collect co-payments from patients upon arrival.
  • Obtain signatures of consent for treatment authorization.
  • Assess patients’ needs for additional services.
  • Work under stressful situations while maintaining professional behavior.
  • Use specialized applications software and computer systems.
  • Communicate effectively with patients and healthcare providers.
  • Ensure a respectful and caring environment for all patients.
  • Participate as a team player in a diverse community.

Requirements

  • High School Diploma required; Associate’s or Bachelor’s degree preferred.
  • 3 years of related experience, waived with higher education.
  • Ability to work multifunctionally.
  • Excellent communication and human relations skills.
  • Knowledge of business office procedures and medical terminology preferred.

Benefits

  • Potential signing bonus available.
  • Join a team of over 16,000 employees dedicated to patient care.
  • Opportunities for career growth and development.
  • Work in a supportive and respectful environment.
  • Be part of a health system recognized for academic excellence and research.

C.M.H

C210 Marlborough Hospital

UMass Memorial Health - Harrington Hospital, Inc. is a leading health system in Central Massachusetts, dedicated to exceptional patient care, academic excellence, and innovative research. With a workforce of over 16,000 employees, the organization fosters a collaborative environment where every individual is considered a caregiver, contributing to the healing process in unique ways. UMass Memorial Health emphasizes respect, diversity, and inclusion, encouraging applications from individuals with varied experiences and backgrounds. The hospital is committed to maintaining high standards of professionalism and quality improvement, ensuring a supportive atmosphere for both patients and staff.

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