Ambulatory Service Representative - Oncology Department - Remote

Overview

The Ambulatory Service Representative in the Oncology Department plays a crucial role in providing administrative support for patients, ensuring they receive timely and effective care.

In Short

• Perform complex administrative duties for patient appointments and procedures.
• Greet and assist patients for scheduled and urgent care.
• Verify patient demographic and insurance information.
• Collect co-payments from patients upon arrival.
• Obtain consent signatures for treatment and insurance.
• Assess patient needs and refer to appropriate services.
• Work in a fast-paced environment under stressful situations.
• Exemplify professional behavior and communication skills.
• Collaborate with healthcare providers to address emergent patient needs.
• Contribute to a respectful and diverse workplace culture.

Requirements

• High School Diploma required; Associate’s or Bachelor’s preferred.
• 3 years of related experience, waived for higher education.
• Ability to use specialized software and computer systems.
• Knowledge of business office procedures and medical terminology preferred.
• Excellent communication and human relations skills.
• Ability to work multifunctionally and under stress.
• Commitment to the organization's Standards of Respect.
• Diversity of experience and perspectives encouraged.
• Equal opportunity and affirmative action employer.
• Ability to assist individuals with disabilities in the application process.

Benefits

• Potential signing bonus for eligible candidates.
• Comprehensive healthcare benefits.
• Opportunities for professional development.
• Supportive work environment focused on patient care.
• Diversity and inclusivity in the workplace.
• Access to resources for personal and professional growth.