Service Representative - Remote

Overview

As a Service Representative at WithMe, Inc., you will support our printing and coffee solutions, ensuring clients have a seamless experience through outstanding service and maintenance of equipment.

In Short

• Provide outstanding customer service during site visits.
• Install, program, calibrate, troubleshoot, and maintain coffee equipment.
• Perform preventive maintenance and manage inventory.
• Support wireless printer solutions as needed.
• Collaborate with operations and customer success teams.

Requirements

• Located in Chicago, IL, with 3+ years of customer service experience.
• Valid driver’s license and ability to travel regionally.
• Mechanical aptitude and willingness to learn.
• Strong communication skills and problem-solving abilities.
• Ability to lift objects up to 65 lbs.

Benefits

• 100% remote work environment.
• Employee equity and a chance to shape the future of an innovative company.
• Comprehensive health, dental, vision, 401k with match, and more.
• Competitive paid time off and a supportive team.