Marketing Service Representative - Remote

Overview

Join our award-winning A-Team! Ready to produce exceptional results with exceptional people? Get in touch, we would love to get to know you. Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle.

In Short

• Develop a solid base knowledge of all Affinitiv products and solutions managed by the Marketing Services Team
• Establish strong lines of communication with Client Success Consultant Team
• Collaborate with internal departments to fulfill contracts and resolve issues
• Perform with consistency, efficiency and a sense of urgency
• Escalate problems and issues as necessary
• Understand your impact on the success of the client relationship
• Act as a team player and support others
• Engage team members with professionalism and respect

Requirements

• Bachelor’s Degree or equivalent industry experience in marketing preferred
• 2+ years of customer experience preferred
• Attention to detail and error free proofreading skills
• Proficient at using Microsoft Office Word and Excel
• HTML knowledge preferred
• Ability to deliver high quality results in a deadline driven environment
• Troubleshooting skills
• Strong organizational, time management and process management skills
• Data entry with accuracy and speed
• Professional communication over the phone and in person
• Strong interpersonal soft skills
• Collaborative in nature and ability to consult cross-functionally

Benefits

• Comprehensive benefits package including medical, dental, vision, and 401K effective day 1
• Generous PTO
• Flexible remote work options
• Supportive team environment