Field Client Consultant - Remote

Overview

Join our award-winning A-Team! Ready to produce exceptional results with exceptional people? Get in touch, we would love to get to know you. Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle.

In Short

• Drive Affinitiv and Dealer initiatives to drive engagement and growth within existing assigned book of business.
• Operate as the lead point of contact for all matters specific to your book of business.
• Build and maintain strong, long-lasting client relationships.
• Develop a trusted advisor relationship with key decision makers.
• Ensure successful delivery of our software solutions according to client needs.
• Conduct training and communicate product knowledge effectively.
• Forecast and track key account metrics.
• Identify and grow opportunities within assigned territory.
• Assist with high severity requests or issues.
• Meet or exceed client retention goals and additional product quotas.

Requirements

• 5-year experience in managing a SaaS in automotive.
• Proven account management or other relevant experience in Fixed Ops.
• Demonstrate ability to communicate effectively at all levels.
• Experience in delivering client-focused solutions.
• Proven ability to manage multiple projects.
• Excellent listening, negotiation, and presentation skills.
• Dependable safe transportation in accordance with all state laws.
• Must have valid DL and ability to take domestic flights.
• Must be organized and task oriented.
• Position requires 80% travel.

Benefits

• Comprehensive benefits package including medical, dental, vision, and 401K effective day 1.
• Generous PTO.
• Flexible working arrangements.
• Supportive and inclusive work environment.
• Opportunity for professional growth.