Solutions Engineer - Remote

Overview

Butter Payments is on a mission to eliminate involuntary churn and make recurring payments seamless. As a Solutions Engineer, you will provide technical consultation to customers, emphasizing discovery and solution design.

In Short

• Provide technical and product consultation during the sales cycle.
• Support implementation and active customers.
• Design integrations for payment optimization.
• Collaborate with Sales and Customer Success teams.
• Lead pre-sales technical discussions.
• Manage merchant implementations from scoping to launch.
• Research new payment service integrations.
• Streamline pre-sales processes.
• Communicate product value to customers.
• Contribute to post-sales success as needed.

Requirements

• 3+ years in solutions or sales engineering.
• Experience supporting pre-sales efforts.
• Knowledge of programming languages and APIs.
• Experience with payment systems and integrations.
• Strong communication skills.
• Ability to engage technical and non-technical stakeholders.
• Experience working cross-functionally.
• Strategic thinking with data-driven insights.
• Ability to learn quickly and solve complex problems.
• Proactive in soliciting and responding to feedback.

Benefits

• Opportunity to work with a growing company in the fintech space.
• Collaborative work environment.
• Engage with cross-functional teams.
• Impact on product development and customer success.
• Flexible working conditions.