Zuora Billing and Compensation Lead - Remote

Overview

We have an exciting opportunity for a Zuora Billing and Compensation Lead. In this role, you will be responsible for end-to-end system solutions for the Brightspeed telecom suite of applications, focusing on billing and compensation management.

In Short

• Solution architecting and configuring end-to-end solutions in Zuora billing.
• Understanding business processes and translating them into Zuora.
• Providing expertise in project scoping, planning, and requirements gathering.
• Building product catalog in Zuora.
• Identifying and deploying changes to improve billing operations.
• Defining integration points across cloud applications.
• Developing customer email notifications from Zuora.
• Managing Zuora bill templates for complex requirements.
• Providing status updates to stakeholders on SLAs.
• Creating training materials and documentation.

Requirements

• Bachelor’s Degree from an accredited university.
• 4+ years’ IT experience with a minimum of 3 years Zuora experience.
• Highly organized and detail-oriented.
• Excellent time management skills.
• Ability to communicate effectively across departments.
• Self-driven and skilled in managing multiple projects.
• Industry knowledge to keep technology stack cutting edge.

Benefits

• Competitive medical, dental, vision, and life insurance.
• Employee assistance program and 401K plan with company match.
• Focus on overall wellness through physical, emotional, and financial health.
• Inclusive and diverse workplace culture.