Partner Success Director - Remote

Overview

The Partner Success Director will own Bestow’s relationships with our top clients - leading Life Insurance companies, driving growth and expansion through effective management of enterprise-level accounts.

In Short

• Own relationships with top clients in the Life Insurance sector.
• Drive end-to-end implementation of new features.
• Manage post-sales partner success and growth initiatives.
• Serve as the key relationship manager with partners.
• Collaborate with cross-functional teams to ensure alignment.
• 5+ years of experience in Enterprise SaaS Account Management.
• Experience in the insurance or financial services industry preferred.
• Strong executive communication and analytical skills required.
• Passionate about client service and problem-solving.
• Bachelor’s degree in a related field or equivalent experience.

Requirements

• 5+ years experience in Enterprise SaaS Account Management, Customer Success, or Professional Services.
• Preferred experience in the insurance or financial services industry.
• Experience with complex software solution implementation.
• Strong client service orientation.
• Excellent communication and attention to detail.
• Strong research and analytical skills.
• Experience in creating polished client-facing presentations.
• Bachelor’s degree in business administration, marketing, or related field.

Benefits

• Competitive salary and equity based on role.
• Flexible paid time off and parental leave programs.
• 100% paid-premium option for medical, dental, and vision insurance.
• Lifestyle stipend for wellbeing support.
• Flexible work-from-home policy.
• Employee-led diversity, equity, and inclusion initiatives.