Key Account Manager - East Africa - Remote

Overview

The Key Account Manager – East Africa will own and grow strategic key accounts across a B2B platform, focusing on driving platform adoption and long-term value creation.

In Short

• Manage a portfolio of strategic key accounts across East Africa.
• Build and maintain strong relationships with senior client stakeholders.
• Drive revenue growth through increased transaction volume.
• Identify and unlock new commercial opportunities within existing accounts.
• Map, engage, and onboard new key accounts onto the platform.
• Act as the primary point of contact for platform-related questions.
• Run regular business review meetings with key accounts.
• Work closely with logistics, operations, and technology teams.
• Familiarity with SaaS platforms and ERP systems.
• Willingness to travel across the region.

Requirements

• Pharmaceutical commercial or sales background.
• Experience managing complex, high-value key accounts.
• Strong exposure to East African pharmaceutical markets.
• Ability to independently manage senior client relationships.
• Comfort with B2B technology platforms.
• Experience running client demos and onboarding users.
• Strong communication and relationship-building skills.
• High integrity and collaboration mindset.
• Willingness and ability to travel across the region.

Benefits

• Unlimited PTO for work-life balance.
• Monthly wellness allowance.
• Paid parental leave.
• Flexible working hours.
• Annual off-site retreats.
• Fully remote work.
• Opportunity to make a difference in healthcare equity.
• Competitive salaries.
• Room for growth and professional development.