Remote Otter LogoRemoteOtter

Customer Success Manager- Commercial (Americas) - Remote

Posted 11 weeks ago

Overview

The Customer Success Manager at AppViewX plays a crucial role in driving customer onboarding, product adoption, and identifying new business opportunities while advocating for customer needs.

In Short

  • Work closely with Sales teams for account transitions.
  • Establish goals and performance indicators for customers.
  • Accelerate adoption of solutions and drive value realization.
  • Manage customer engagement and satisfaction.
  • Identify upsell and cross-sell opportunities.

Requirements

  • 6+ years of customer-facing experience in solutioning or customer success.
  • Strong understanding of technical concepts around Network, PKI, and Automation.
  • Exceptional communication and time management skills.
  • Willingness to work in US shifts.
  • Experience with Fortune 500 organizations.

Benefits

  • Competitive incentives and health & wellness policies.
  • Flexible work arrangements and remote work options.
  • Learning and development programs.

Similar Jobs:

Motive logo

Commercial Customer Success Manager - Remote

Motive

3 days ago

The Commercial Customer Success Manager ensures clients achieve their desired outcomes using Motive’s solutions while driving retention and identifying growth opportunities.

Customer Success
Account Management
SaaS
Client Engagement
Pakistan
Full-time
Sales / Business
1Password logo

Manager, Customer Success (Commercial) - Remote

1Password

6 weeks ago

Lead and develop a high-performing Customer Success team at 1Password, focusing on driving adoption and retention for mid-market B2B customers.

Customer Success
Leadership
B2B
Communication Skills
USA, CA
Full-time
Customer Service
Nooks logo

Customer Success Manager (Commercial) - Remote

Nooks

56 weeks ago

The Customer Success Manager at Nooks ensures customers maximize their value from the platform through onboarding, support, and proactive engagement.

Customer Success
B2B SaaS
Sales
Onboarding
USA
Full-time
Customer Service
RemoFirst logo

Customer Success Manager - Americas - Remote

RemoFirst

3 weeks ago

Join RemoFirst as a Customer Success Manager to guide clients through the global employment process and ensure their success on our platform.

Customer Success
Account Management
SaaS
Global HR
Mexico
Full-time
Customer Service
Smartsheet logo

Customer Success Manager I, Commercial - Remote

Smartsheet

3 weeks ago

Smartsheet is seeking a Customer Success Manager to manage large commercial accounts and ensure high customer satisfaction and retention.

Customer Success
SaaS
Account Management
Gainsight
USA
Full-time
Customer Service
$65,000 - $87,500 USD/year