Design Architect - Remote

Overview

As a Design Architect at AppViewX, you will play a key role in designing and driving customer onboarding, solutioning, and ongoing adoption of AppViewX products, leveraging your technical knowledge and creativity to maximize customer value.

In Short

• Design technology solutions for customer onboarding and success.
• Act as a trusted technical advisor to assist with project challenges.
• Gather information to design solutions for IT Network infrastructure.
• Collaborate with cross-functional teams to translate business needs into solutions.
• Provide feedback to improve customer experience and speed time-to-value.
• Identify new use cases for account growth and renewal strategy.
• Work closely with product and engineering teams on product enhancements.
• Create technical designs and diagrams using vector graphics applications.
• Maintain excellent communication and organizational skills.
• Engage with Fortune 500 organizations to enhance service delivery.

Requirements

• 6+ years in a technical architectural design role.
• 4+ years in customer-facing technical roles, preferably in SaaS.
• Domain knowledge of PKI, DNS, and cryptographic standards.
• Hands-on experience with Kubernetes and Linux/Windows server management.
• Experience with database management (SQL, MYSQL, Mongo).
• CISSP/CISM/CISA preferred.
• Strong problem-solving and multitasking abilities.
• Experience in creating complex technical designs.
• Exceptional oral and written communication skills.
• Experience interacting with Fortune 500 organizations.

Benefits

• Competitive incentives and health & wellness policies.
• Saving and investment schemes.
• Flexible work arrangements including remote work.
• Time off and sabbatical eligibility.
• Dedicated learning and development opportunities.