Customer Success Manager- Enterprise (EMEA) - Remote

Overview

The Customer Success Manager at AppViewX plays a key role in driving customer onboarding, product adoption, and identifying new business opportunities by acting as a customer advocate. This role involves working closely with customers to understand their business objectives and challenges, and coaching them on how to effectively use AppViewX solutions.

In Short

• Drive customer onboarding and adoption of AppViewX products.
• Identify new business opportunities and act as a customer advocate.
• Work closely with sales teams for account transitions.
• Conduct product demonstrations and workshops.
• Manage customer relationships and ensure satisfaction.

Requirements

• 7+ years of experience in Customer Success or related fields.
• Strong customer management and communication skills.
• Technical understanding of Network, PKI, and Automation.
• Experience managing enterprise customer accounts.
• Willingness to work in EMEA shifts.

Benefits

• Competitive incentives and health & wellness policies.
• Flexible work arrangements and remote work options.
• Dedicated learning and development programs.
• Time off and sabbatical eligibility.