Head of Key Account Management - Europe & CIS - Remote

Overview

The Head of Key Account Management will lead partner success and growth strategy across Europe & CIS, overseeing a portfolio of strategic B2B and B2B2C partners to ensure retention and growth.

In Short

• Lead account management strategy for key partners across Europe & CIS.
• Build trusted relationships with strategic partners.
• Identify upsell and expansion opportunities across product lines.
• Serve as a senior contact for priority accounts.
• Manage and mentor a team of account managers.
• Collaborate with Product, Marketing, and Operations teams.
• Proactively manage partner performance using data and KPIs.
• Ensure contracts and partner communications are tracked professionally.
• Contribute to scalable processes and best practices.

Requirements

• 6+ years in account management or business development roles.
• Experience in travel or telecom industry.
• Excellent relationship-building and negotiation skills.
• Data-driven mindset with strong commercial acumen.
• Ability to narrate compelling stories to partners.
• Fluent in English; other languages are an advantage.
• Experience with CRMs like HubSpot.
• Willingness to travel as needed.

Benefits

• Health Insurance.
• Work-from-anywhere stipend.
• Annual wellness & learning credits.
• Annual all-expenses-paid company retreat.
• Other benefits.