Director, Professional Services Tech Delivery - Remote

Overview

The Director of Professional Services Tech Delivery at Adobe is responsible for leading a high-performing team to deliver generative AI solutions that enhance customer engagement and drive business impact.

In Short

• Lead a team of AI native engineers.
• Develop scalable methods for rapid prototyping.
• Act as an executive sponsor for strategic accounts.
• Streamline customer feedback into actionable insights.
• Stay updated on generative AI and performance marketing trends.
• Ensure quality and performance metrics in engagements.
• Foster a high-performance culture focused on customer success.
• Share best practices and lead internal workshops.
• Recruit and mentor diverse talent in the AI space.
• Continuously improve solutions based on customer outcomes.

Requirements

• 15+ years in professional services or consulting.
• 5+ years in leadership roles.
• Experience with MarTech software vendors.
• Understanding of Adobe products and generative AI.
• Exceptional communication skills for C-suite engagement.
• Proven ability to align customer needs with solutions.
• Experience in driving product strategy through customer insights.
• Ability to work in high-stakes environments.
• Track record of breaking down organizational silos.
• Passion for mentorship and career growth.

Benefits

• Competitive salary based on market rates.
• Opportunities for career growth and development.
• Access to cutting-edge technology and tools.
• Inclusive and diverse work environment.
• Flexible work arrangements.
• Comprehensive health and wellness benefits.
• Employee equity awards and incentives.
• Ongoing feedback and support through Check-In approach.
• Work with a team committed to innovation.
• Employee recognition programs.