Account Director - Remote

Overview

API is seeking seasoned professional to join our company in the role of an Account Director. The Account Director is the client’s main point of contact, actively managing existing client relationships with our Airline, Cruise Line and Hotel partners.

In Short

• Oversee existing API accounts to maximize client relationships.
• Assist with sourcing destinations and initiate RFP processes.
• Ensure accurate documentation of RFP results in presentations.
• Conduct hotel site inspections to meet client criteria.
• Negotiate hotel contracts and monitor market conditions.
• Manage client feedback and ensure timely responses to complaints.
• Work closely with the sales team to meet client needs.
• Ensure all revenue opportunities are documented in CRM.
• Lead client communications and performance reviews.
• Become knowledgeable in API technology platforms.

Requirements

• At least 5 years of experience in the travel industry.
• Bachelor’s degree in business administration or related field.
• Strong attention to detail and ability to manage workload.
• Excellent verbal and written communication skills.
• Strong Microsoft Office skills, especially in Excel.
• Ability to work with diverse cultures.
• Organized self-starter who can work independently.
• Ability to multi-task and meet deadlines.

Benefits

• Competitive salary based on experience.
• Flexible working hours with occasional travel.
• Opportunity to work with a dynamic and tech-savvy team.
• Access to a global leader in crew accommodation solutions.