Director of Clinical Success - Remote

Overview

The Director of Clinical Success at Abridge will lead a cross-functional team focused on maximizing the impact of AI-powered healthcare solutions through clinician enablement and change management.

In Short

• Lead and mentor a team of Clinical Success Directors and Nursing Clinical Success Directors.
• Build a collaborative and mission-driven team culture.
• Define and track team goals and success metrics.
• Collaborate with internal stakeholders to ensure seamless partner experiences.
• Oversee the design and delivery of scalable training programs for clinicians.
• Establish clinical champions and effective change management plans.
• Deliver proactive outreach and ongoing support for user adoption.
• Serve as a strategic clinical voice in product development.
• Translate real-world feedback into actionable product direction.
• Partner with Product Marketing to develop compelling messaging.

Requirements

• Clinical background required: MD, DO, PA, NP, or RN with experience in documentation workflows.
• 10+ years of professional experience, with at least 3 years in people leadership.
• Deep understanding of clinical documentation workflows and provider needs.
• Experience in enterprise change management efforts.
• Proven ability to inspire and lead high-performing teams.
• Strong cross-functional collaboration skills.
• Passion for improving clinician tools and patient care quality.

Benefits

• Generous Time Off: 13 paid holidays and flexible PTO.
• Comprehensive Health Plans: Medical, Dental, and Vision coverage.
• Paid Parental Leave: 16 weeks for all full-time employees.
• 401k and Matching: Contribution matching for future investments.
• Pre-tax Benefits: Access to Flexible Spending Accounts.
• Learning and Development Budget: Yearly contributions for professional growth.
• Sabbatical Leave: 30 days after 5 years of employment.
• Competitive compensation and equity grants.
• ... and much more!