Clinical Success Director, Nursing - Remote

Overview

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.

In Short

• Evaluate new product offerings and provide subject matter expertise to our product teams.
• Build and maintain relationships across customers, including onboarding users, listening to customer feedback, optimizing nursing workflows, and identifying opportunities for improved engagement and success.
• Design and recruit a council of trusted nurse advisors to guide product strategy and roadmap.
• Develop a use case-specific end-user survey and a set of success metrics to help communicate impact and value.
• Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, training, and more.

Requirements

• 5+ years of experience as an RN, preferably in the inpatient setting
• Experience with electronic record systems (Epic is a definite plus)
• Passion for deeply understanding nursing workflows and improving inefficiencies
• Proven track record of leading successful initiatives from conception through launch
• Ability to build relationships with different layers of an organization, from front-line staff to executives
• Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
• Experience working with cross-functional teams in a fast-paced, startup environment

Benefits

• Be a part of a trailblazing, mission-driven organization that is powering deeper understanding in healthcare through AI!
• Opportunity to work and grow with talented individuals and have ownership and impact at a high-growth startup.
• Flexible/Unlimited PTO — Salaried team members can take off as much approved time off as they need, plus 13 paid holidays
• Equity — For all salaried team members
• Medical insurance — We pay 100% of the premium for you + 75% for dependents. 3 Aetna plans to choose from.
• Dental & Vision insurance — We pay 100% of the premium for you + 75% for dependents. 2 Aetna plans to choose from.
• Flexible Spending (FSA) & Health Savings (HSA) Accounts
• Learning and Development budget — $3,000 per year for coaching, courses, workshops, conferences, etc.
• 401k Plan — Contribute pre-tax dollars toward retirement savings.
• Paid Parental Leave — 16 weeks paid parental leave, for all full-time employees
• Flexible working hours — We care more about what you accomplish than what specific hours you’re working.
• Home Office Budget — We provide up to $1,600 in a one-time reimbursement to set up your home office.
• Sabbatical Leave — 30 days of paid Sabbatical Leave after 5 years of employment.
• ...Plus much more!