Operational Efficiency Manager - Remote

Overview

Abacus Insights is a mission-driven technology company focused on transforming the healthcare data industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights. In addition, our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met.

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these healthcare organizations can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs.

Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $81 Million from leading VC firms with deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in a sector that is not only ready for disruption. We're growing quickly and would love for you to be a part of it!

In Short

• We are seeking a visionary and results-driven Operational Efficiency Manager.
• Lead enterprise-wide and department specific initiatives focused on driving improved operational efficiency.
• Work cross-functionally to identify inefficiencies and implement innovative solutions.
• Leverage technology, including Generative AI, to foster a culture of continuous improvement.
• Develop and execute a multi-year operational efficiency strategy.
• Establish governance for intake and prioritization of efficiency initiatives.
• Drive business case development to justify investments with clear ROI.
• Define standards for process mapping and benefits realization.
• Lead the identification of technology-driven automation solutions.
• Drive structured change management programs to ensure adoption of new tools.

Requirements

• 8+ years in operations, process improvement, or technology-enabled transformation.
• Proven track record of delivering measurable operational improvements.
• Deep hands-on experience with automation and GenAI technologies.
• Strong change management and stakeholder engagement skills.
• Strong analytical skills with a data-driven approach.
• Excellent leadership and cross-functional management skills.
• Exceptional communication and presentation skills.
• Strategic thinker with the ability to develop business cases.
• Collaborative mindset with the ability to work across teams.
• Demonstrated ability to thrive in a fast-paced environment.

Benefits

• Opportunity to work in a mission-driven technology company.
• Be part of a rapidly growing SaaS business.
• Engage in transformative projects in the healthcare sector.
• Work with a diverse team and contribute to innovative solutions.
• Flexible work environment.