Sr. Manager, Field Operations Efficiency - Remote

Overview

This position is responsible for improving the customer experience and operational efficiency of large dental installations across the U.S. This role plans and coordinates all large-scale installations in advance with internal and external teams to ensure seamless execution and optimal outcomes.

In Short

• Improve customer experience and operational efficiency for large dental installations.
• Plan and coordinate large-scale installations with teams.
• Develop efficient installation and planning processes.
• Ensure standardized processes and strong communication.
• Regular travel required to resolve installation challenges.
• Partner with Operations Leadership on strategic goals.
• Provide feedback and implement initiatives for installation effectiveness.
• Collaborate with Training Team for technician improvement.
• Manage pre-installation planning and equipment readiness.
• Develop reports on key initiatives and progress.

Requirements

• 10+ years of professional experience, 3+ years in management.
• Bachelor's Degree or equivalent in related discipline.
• Expertise in technical and business skills.
• Excellent management and leadership abilities.
• Outstanding verbal and written communication skills.
• Strong decision-making and problem-solving skills.
• Ability to plan and manage complex projects.
• Strong negotiating and relationship management skills.
• Ability to influence and navigate organizational complexities.
• Outstanding planning and organizational skills.

Benefits

• Work from home options available.
• Opportunities for professional development.
• Inclusive and diverse workplace culture.
• Supportive team environment.
• Travel opportunities within the assigned geography.