Operator & Compliance Manager - Remote

Overview

The Operator & Compliance Manager is a key member of our team that provides key oversight over the vehicle operators we subcontract on behalf of our customers, ensuring transportation services operate efficiently, safely, and in compliance with contractual and regulatory standards.

In Short

• Oversee operator performance and regulatory compliance.
• Conduct field oversight and on-the-ground support.
• Manage operator service reliability and performance standards.
• Investigate service disruptions and chronic service failures.
• Serve as the primary point of contact between operators and schools.
• Support risk mitigation strategies and compliance tracking.
• Utilize safety technologies for monitoring and compliance.
• Conduct coaching for underperforming operators.
• Build strong relationships with stakeholders.
• Maintain documentation for audits and compliance.

Requirements

• Experience in performance management and compliance oversight.
• Strong communication and relationship management skills.
• Ability to conduct field visits and assessments.
• Knowledge of local, state, and federal safety regulations.
• Proficiency in data analysis and performance tracking.
• Flexibility to work during peak operational periods.
• Experience in coaching and training staff.
• Strong problem-solving skills.
• Ability to work collaboratively with diverse teams.
• Familiarity with safety technologies and compliance tools.

Benefits

• Flexible work schedule with hybrid opportunities.
• Opportunity to impact student transportation safety and efficiency.
• Collaborative and mission-driven work environment.
• Professional development and training opportunities.
• Engagement with diverse communities and stakeholders.
• Supportive team culture focused on learning and improvement.
• Access to cutting-edge safety technologies.
• Competitive compensation package.
• Comprehensive benefits for full-time employees.
• Commitment to diversity and inclusion in the workplace.