Field Service Manager - Remote

Overview

The Field Service Manager at PerkinElmer is responsible for leading the field service team in delivering exceptional customer support and achieving business growth in the IN, OH, PA, WV, and KY areas.

In Short

• Lead the field service team in the IN, OH, PA, WV, KY area.
• Ensure delivery of best-in-class customer support.
• Manage service resources to achieve revenue and profitability goals.
• Develop relationships with key customer contacts.
• Identify market opportunities for growth.
• Recruit, hire, and retain top talent.
• Provide coaching and training to team members.
• Drive succession planning and performance management.
• Collaborate with sales to maximize growth opportunities.
• Work in laboratory environments requiring safety protocols.

Requirements

• Bachelor’s degree in business administration or equivalent experience.
• 6 years of experience in field service management.
• Ability to travel as needed.
• Valid driver’s license.
• Proficient in MS Office, especially Excel and Word.
• Strong interpersonal and communication skills.
• Ability to interpret business reports.
• Familiarity with SAP and process improvement tools.

Benefits

• Competitive salary and compensation package.
• Opportunity to work in a diverse and inclusive environment.
• Support for professional development and growth.
• Access to a global service network.
• Ability to make a difference in people's lives.