Client Partner - Remote

Overview

The Client Partner role at Salesforce involves leading strategic business transformations for customers, particularly in the manufacturing and industrial sectors, by leveraging Salesforce technologies and fostering strong client relationships.

In Short

• Lead enterprise-level technology transformation programs.
• Drive customer adoption of Salesforce technologies.
• Collaborate with C-suite executives and internal teams.
• Participate in business development and presales activities.
• Oversee service delivery and ensure contractual commitments.
• Mentor and develop team members in service delivery.
• Manage client communications and expectations.
• Travel up to 50% for client engagements.
• Utilize knowledge of industry trends and Salesforce products.
• Contribute to internal process development for service delivery.

Requirements

• 10+ years of experience in technology transformation at Fortune 500 companies.
• 15+ years in consulting with a focus on client relationship management.
• Experience with Salesforce products/platform.
• Background in manufacturing or industrial domains.
• Strong understanding of system development and operational readiness.
• Significant experience managing C-suite relationships.
• Experience with proposal development processes.
• Degree or equivalent relevant experience required.
• Ability to lead and mitigate risks in service delivery.
• Proven track record of driving customer success initiatives.

Benefits

• Competitive salary and incentive compensation.
• Equity and benefits options available.
• Opportunities for career growth and development.
• Inclusive workplace culture promoting equality.
• Access to comprehensive training and resources.
• Support for work-life balance with remote work options.
• Engagement in meaningful work that impacts the community.
• Participation in Salesforce's core values and mission-driven initiatives.