Solution Delivery Manager - Remote

Overview

As a Solution Delivery Manager at Zuora, you will lead implementation teams to deliver complex solutions, ensuring projects are on time and within budget while meeting customer expectations.

In Short

• Lead implementation teams for Zuora projects.
• Manage end-to-end delivery of implementation engagements.
• Ensure projects meet quality, financial, and delivery performance standards.
• Utilize experience in enterprise software systems.
• Handle multiple projects simultaneously.
• Proactively manage risks and issues.
• Communicate effectively with C-level executives.
• Work with cross-functional and geographically dispersed teams.
• Travel up to 50% may be required.
• Support an inclusive and high-performance culture.

Requirements

• 10+ years of enterprise software experience.
• 5+ years in implementation management.
• Experience with ERP, CRM, or SCM systems.
• Strong client service and management consulting experience.
• Ability to manage implementation financials.
• Strong communication and problem-solving skills.
• Experience leading teams of architects and consultants.
• Comfortable with ambiguity and uncertainty.
• Knowledge of SaaS-based systems is a plus.
• PMI Certification is a plus.

Benefits

• Competitive compensation and performance rewards.
• Medical, dental, and vision insurance.
• Generous flexible time off.
• Paid holidays and wellness days.
• 6 months fully paid parental leave.
• Learning and development stipend.
• Opportunities to volunteer and give back.
• Support for mental wellbeing.