Site Reliability Engineer - Remote

Overview

As a Site Reliability Engineer at Zuora, you will play a crucial role in maintaining the reliability, scalability, and performance of our SaaS platform, collaborating with various teams to ensure optimal service delivery.

In Short

• Join a high-impact Operations team focused on system reliability.
• Work with a diverse tech stack including Linux, Python, and cloud technologies.
• Automate infrastructure management and incident response.
• Collaborate with cross-functional teams for seamless service delivery.
• Drive innovations that enhance platform performance and resilience.
• Stay updated on industry trends and AIOps technologies.
• Participate in root cause analysis and incident management.
• Develop and maintain CI/CD pipelines with observability in mind.
• Contribute to operational best practices and runbook enhancements.
• Enjoy a flexible work environment with remote options.

Requirements

• Hands-on experience with Linux Servers Administration and Python Programming.
• Experience with Docker and Kubernetes for container orchestration.
• Knowledge of messaging systems like Kafka and ActiveMQ.
• Understanding of AI/ML techniques for operational improvements.
• Proficient in incident management and root cause analysis.
• Experience in developing CI/CD pipelines.
• Familiarity with monitoring tools such as Prometheus and Grafana.
• Collaborative mindset for cross-functional team work.
• 1+ years in a SaaS environment.

Benefits

• Competitive compensation and performance rewards.
• Medical, dental, and vision insurance.
• Generous flexible time off and paid holidays.
• 6 months fully paid parental leave.
• Learning & Development stipend.
• Opportunities for volunteering and charitable matching.
• Support for mental wellbeing.