Customer Success Manager - Remote

Overview

As a Customer Success Manager at Zeotap, you will lead a portfolio of customers, ensuring they remain committed to Zeotap by addressing their needs and driving satisfaction, adoption, and renewal.

In Short

• Lead a portfolio of customers to enhance satisfaction and commitment.
• Collaborate with regional and global Sales leadership.
• Develop and execute go-to-market strategies.
• Identify expansion and renewal opportunities.
• Define value propositions for customers.
• Report on pre-sales and install base activity.
• Work closely with internal and external stakeholders.
• Ensure mutual success through collaboration.
• Impact the growth trajectory of Zeotap.
• Put the customer at the center of all activities.

Requirements

• Proven experience in customer success or sales.
• Strong understanding of data privacy and compliance.
• Excellent communication and collaboration skills.
• Ability to develop go-to-market strategies.
• Experience in forecasting and reporting.
• Ability to work with cross-functional teams.
• Strong problem-solving skills.
• Experience in business development.
• Ability to manage multiple priorities.
• Passion for customer engagement and success.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth.
• Collaborative work environment.
• Access to innovative technology and tools.
• Flexible working arrangements.
• Engaging company culture.
• Support for work-life balance.
• Participation in company events and initiatives.
• Opportunity to work with leading brands.
• Impactful role in a growing company.