Benefits Manager - Remote

Overview

The Benefits Manager will lead Zapier’s global benefits and leave programs, ensuring they remain competitive, compliant, and financially sustainable in support of Zapier’s strategic growth.

In Short

• Lead the design, implementation, and management of health, life, disability, retirement, and other specialized benefit programs.
• Own high-impact deliverables such as U.S. Open Enrollment and global benefit renewals.
• Partner with leadership and cross-functional teams to refine benefits processes.
• Oversee vendor and broker relationships, ensuring high-quality service delivery.
• Ensure all benefits programs meet or exceed compliance standards.
• Design and manage global leave programs ensuring legal compliance.
• Evaluate new and emerging benefits for compliance and cost-effectiveness.
• Act as a global subject matter expert for benefits and leave.
• Coach and mentor teammates in compliance and program management.
• Communicate program progress and risks transparently to stakeholders.

Requirements

• 8+ years of experience in Benefits, Leave, or Total Rewards.
• Strong analytical and strategic skills, comfortable with data analysis.
• Excellent written communication skills.
• Strong attention to detail and time management skills.
• Experience with U.S. benefits and leave programs.
• Ability to work effectively in a remote environment.
• AI-first mindset and curiosity about automation tools.

Benefits

• Flexible remote work environment.
• Opportunity to work with a talented team.
• Engagement in innovative program design.
• Focus on employee experience and organizational growth.
• Commitment to diversity and inclusion.