Onboarding Project Coordinator - Remote

Overview

As an Onboarding Project Coordinator at Xplor, you'll streamline and enhance the onboarding process for clients, ensuring a smooth experience while managing administrative tasks and optimizing workflows.

In Short

• Manage client onboarding processes and administrative tasks.
• Improve workflow efficiency and enhance client experience.
• Address client inquiries and follow up proactively.
• Log data in Salesforce and track client readiness.
• Coordinate billing setups with accounting.
• Ensure accuracy in billing terms and invoicing.
• Maintain data integrity in Salesforce and project management tools.
• Project manage ad hoc initiatives for team objectives.
• Work fully remote with team collaboration.
• Contribute to a positive client onboarding experience.

Requirements

• Bachelor’s degree in Business Administration or related field preferred.
• 2+ years of experience in project management or client onboarding.
• Strong proficiency in Salesforce and Asana.
• Excellent organizational skills and attention to detail.
• Strong communication and problem-solving abilities.
• Ability to manage multiple projects in a fast-paced environment.

Benefits

• 12 weeks Gender Neutral Paid Parental Leave.
• 3 extra days off for community volunteer work.
• Access to free mental health support.
• Flexible working arrangements.
• Commitment to Diversity & Inclusion initiatives.