Coordinator of Strategic Accounts - Remote

Overview

The Strategic Accounts Coordinator will serve as the primary customer service point of contact for large Strategic Accounts, ensuring a premier service level and effective account management.

In Short

• Act as the customer service point of contact for large Strategic Accounts.
• Understand the needs of Strategic Accounts.
• Deliver excellent customer service and support clients with inquiries.
• Assist with the return of incorrect or damaged merchandise.
• Attend weekly sales meetings to stay updated on products and changes.
• Monitor account setups and manage workflow processes.
• Utilize Microsoft Excel and other systems for account management.
• Gather and share relevant information with the Strategic Account Team.
• Demonstrate competency in MWI sales programs and products.
• Support individual MWI departments to expedite account setup.

Requirements

• 0-2+ years’ experience in a marketing or advertising role.
• Ability to think strategically and execute efficiently.
• Strong presentation and communication skills.
• High level of computer literacy and detail orientation.
• Bachelor's Degree or relevant work experience required.
• Self-starter with a solution-oriented mindset.
• Ability to multi-task and manage complex issues.

Benefits

• Comprehensive medical, dental, and vision care.
• Support for working families, including adoption assistance.
• Paid parental and caregiver leave.
• Training programs and professional development resources.
• Opportunities for mentorship and volunteer activities.