Bilingual Field Case Manager - Remote

Overview

The Bilingual Field Case Manager at Cencora plays a vital role in supporting healthcare providers and patients by coordinating care, managing patient information, and facilitating access to therapies. The position requires strong communication skills and the ability to navigate reimbursement processes.

In Short

• Customize program elements to meet the needs of physicians.
• Assist in patient enrollment and manage authorization requests.
• Coordinate patient services and ensure timely access to therapies.
• Provide training to healthcare providers on programs and initiatives.
• Maintain communication with patients, physicians, and insurers.
• Complete relevant reports as per specified timelines.
• Support patients in navigating financial assistance options.
• Travel within an assigned territory may be required.
• Work collaboratively with a cross-functional team.
• Participate in continuous medical education events.

Requirements

• Bachelor’s degree in healthcare or related field or a nursing diploma.
• Minimum of five years in healthcare, pharmaceutical, or insurance industries.
• Active registration as a nurse in Ontario is required.
• Experience in case management is preferred.
• Fluency in French and English is mandatory.
• Strong analytical skills and understanding of reimbursement processes.
• Valid Driver’s License and reliable transportation.
• Experience in patient support and communication.
• Ability to work independently and as part of a team.
• Willingness to travel within the assigned territory.

Benefits

• Comprehensive medical, dental, and vision care.
• Support for working families, including parental leave.
• Professional development resources and training programs.
• Opportunities for mentorship and volunteer activities.
• Inclusive culture that values diversity and equal opportunity.