Junior Growth Customer Success Manager - Remote

Overview

As a Junior Growth Customer Success Manager at WorkMotion, you will nurture and maintain the trust that clients place in the company, ensuring a seamless experience for employing abroad.

In Short

• Facilitate client onboarding and adaptation to WorkMotion's employment solutions.
• Monitor client portfolio health and drive upsell campaigns.
• Facilitate exit processes for clients while keeping future opportunities open.
• Minimum 1 year experience in Customer Success, Sales, or Business Development.
• Excellent English and German communication skills required.
• Energetic and motivated with a proactive attitude.
• Strong documentation and time management skills.
• Collaborate effectively with cross-functional teams.
• Desirable skills include negotiation and CRM tool knowledge.
• Work in a global, remote environment with flexible working conditions.

Requirements

• 1 year work experience in relevant roles.
• Excellent verbal and written communication in English and German.
• Proactive and energetic attitude.
• Strong documentation skills.
• High empathy and customer-centric mindset.
• Effective time management skills.
• Ability to work collaboratively with teams.

Benefits

• Global remote work opportunities with a flexible WorkFlex program.
• Dedicated Well-Being Day off for mental health.
• Discounted gym memberships to encourage fitness.
• Training & Development Allowance for constant growth.
• Annual team meetups to stay connected.
• Commitment to diversity and inclusion in the workplace.