Technical Consultant II (Post Sales) - Remote

Overview

We are looking for an exceptional Technical Consultant II (Post Sales) to join our growing team. In this role, you will assist customers in adopting the Workato platform for integration and automation from both business and technical perspectives.

In Short

• Onboarding new customers on to Workato’s platform by providing technical consulting, guidance, and enablement.
• Engaging with customers to gather integration and automation requirements.
• Sharing best practices related to deployment models and integration design.
• Working closely with Product and Engineering to review customer requirements.
• Becoming a Workato evangelist for business automation needs.
• Participating in post-onboarding deployment health checks.
• Contributing to the growth of the technical consulting team.
• Prioritizing and delivering outstanding customer service experience.
• Managing multiple priorities and projects simultaneously.

Requirements

• 3+ years of hands-on experience in solutions and implementation consulting.
• Knowledge of integrations and system design principles.
• Good understanding of technology trends in app integration.
• Understanding of database technologies like SQL and Postgres.
• Experience with on-premise infrastructure and cloud-based deployments.
• Understanding of the SDLC and troubleshooting integrations.
• Ability to create quality technical documentation.
• Experience with Integration Platforms like Workato, MuleSoft, etc.
• Experience with cloud business apps like Salesforce is a plus.
• Experience with web development frameworks is a plus.

Benefits

• Flexible, trust-oriented culture.
• Dynamic work environment.
• Opportunities for professional growth.
• Support for self-care and work-life balance.
• Access to a multitude of benefits.