Sr. Technical Account Manager - Majors & Enterprise - Remote

Overview

As a Technical Account Manager (TAM) for Strategic Accounts, you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform, providing both strategic and hands-on technical guidance to customers.

In Short

• Provide expert guidance on deployment and operational best practices.
• Develop trusted advisor relationships with customer stakeholders.
• Help customers create Success Plans with key performance indicators.
• Identify and resolve technical issues to ensure customer satisfaction.
• Advocate for customer needs across various departments.
• Collaborate with Sales and Renewal teams for contract renewals.
• Maintain up-to-date knowledge of the Wiz platform and cloud security threats.

Requirements

• 10+ years in technical customer-facing roles.
• Strong understanding of cloud services and security best practices.
• Familiarity with container technologies like Docker and Kubernetes.
• Strong problem-solving skills.
• Proven track record in customer success.
• Excellent communication and interpersonal skills.
• B.S. in Computer Science, Engineering, or equivalent experience.

Benefits

• Opportunity to make a significant impact in a growing company.
• Collaborative and innovative work environment.
• Focus on hiring diverse backgrounds and perspectives.