Technical Account Manager, Majors & Enterprise - Remote

Overview

As a Technical Account Manager (TAM) at Wiz, you will be responsible for driving customer adoption of the Wiz platform by providing both strategic and hands-on technical guidance throughout the customer journey.

In Short

• Drive customer adoption and use of the Wiz platform.
• Provide expert guidance on deployment and operational best practices.
• Develop trusted advisor relationships with customer stakeholders.
• Help customers create Success Plans and measure their KPIs.
• Collaborate with Engineering and Support to resolve technical escalations.
• Advocate for customer needs across various departments.
• Work with Sales to secure contract renewals and expand usage.
• Maintain up-to-date knowledge of the Wiz platform and cloud security threats.
• Contribute to workshops to help customers unlock the full value of Wiz.
• Be part of a collaborative team that values innovation and excellence.

Requirements

• 3+ years in technical customer-facing roles.
• Strong understanding of cloud services and security best practices.
• Familiarity with container technologies like Docker and Kubernetes.
• Excellent problem-solving skills and ability to troubleshoot issues.
• Proven track record of building relationships with enterprise clients.
• Strong communication and interpersonal skills.
• B.S. in Computer Science, Engineering, or equivalent experience.

Benefits

• Competitive health, dental, and vision insurance.
• Home Office Setup reimbursement.
• Flexible Spending Accounts.
• Monthly Connectivity reimbursement.
• Employee Assistance Program (EAP).
• Short- and Long-term Disability Insurance.
• 401(k) Retirement Savings Plan with employer match.
• Flexible paid time off plus 11 paid holidays.
• Paid leave programs for various personal circumstances.
• Equity plan participation and potential incentive compensation.